How can I log users off after a period of inactivity?

How can I log users off after a period of inactivity?

Am I able to force log out users that have been idle for a certain amount of time? 

Why is the Time-Out Feature Important?

The automatic time-out feature in Streamline helps protect sensitive customer data and prevent unauthorized access. If a session is left open on a shared or unattended device, this setting ensures the account is logged out after a period of inactivity, reducing security risks.


Best Practices for Time-Out Settings

  • Balance security and convenience:
    Shorter time-outs (e.g., 5–10 minutes) offer stronger protection but may interrupt workflows. Longer time-outs (e.g., 20–30 minutes) are more convenient but slightly less secure.

  • Consider your environment:
    If your team works in shared spaces or handles sensitive data, choose a shorter time-out.

  • Review regularly:
    Adjust settings as your security policies or operational needs evolve


How to Configure the Time-Out Setting

  1. Go to Tools > Company Variable Settings.
  2. In the search bar, type Time-out.
  3. From the drop-down menu, select the desired duration (options are in minutes).
  4. Click Save to apply changes.

FAQ

Q: What happens when I’m logged out?
You’ll be redirected to the login screen. Any unsaved work may be lost, so save changes frequently.

Q: What’s the recommended setting?
For most businesses, 10–15 minutes strikes a good balance between security and convenience.




Alert
Enter a ticket today to log off any users in your company that have been idle or inactive. Our team will set the variable Time-out user after inactivity of [X] minutes to the number of minutes you choose, with a max of 1440 (equating to 24 hours).